Merchant Services Appointment Setting

Are you a business owner that gets bombed daily by sales calls? Maybe you are a Merchant Services Agent that goes to speak to those merchants. Either way both parties usually are dissatisfied with the experience.

I have been in the Merchant Services industry for well over 10 years. I've been successful overall but it has not been without pitfalls. When I entered into the merchant industry I came from a retail sales background (11 years in the wireless phone business) where customers came to me to buy products and all I had to do was try to maximize the sale. Being from this type of background it made it hard for me to try and break into the merchant service business without some help.

I knew the earning potential could be great because I had a roommate at the time that literally went from rags to riches in less then two years. This guy went from driving an old Honda Accord to driving exotic cars. This is what gave me the drive to change careers.

So, where do I start? I went to work for a local company in Portland, Or called Wholesale Merchant Processing and began training. The owner handed me a training guide and business cards and said "go get them tiger". This position came with 4 pre-set merchant services appointments daily which I felt was going to be key to my success as a new Merchant Services Agent. Little did I know I would find out that these appointments were simply just to get me to go to the location and pitch the merchant. Most of the time (95% of the time) I would walk in thinking I had someone expecting me but that was NOT the case.

As you could imagine this was not a success for me. I got very frustrated and almost gave up my first week. I had driven well over 500 miles and two tanks of gas in one week and was going broke with NO sales to show for it.

The next week I decided to make my own appointments by going business to business and networking with business owners. This change made all the difference in the world. That same week I closed 3 new accounts and didn't even use a tank of gas doing it. This was the way to go, much more effective and I was on my way to success.


Most Merchant Services Agents think that having pre-set appointments is a must in order to be successful in becoming a Merchant Services Agent. This could not be further from the truth. In my opinion if you are not the type of person that can generate their own business by building relationships with merchants then this business is NOT for you. The companies that hire sales people based on setting appointments is what I call a structured loss where the sales rep almost always loses. I have found that the best company in the merchant service business to partner with is North American Bancard. I have personally been working with North American Bancard for over 8 years and have been very happy with their support, compensation plan, structure ect.

Please contact us with any questions. Thank you!

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