Payment Processing FAQ

Will I have to pay for the payment processing system upfront?

Unlike other payment processing companies we don't charge a rental fee on our payment processing services or equipment. You can get a payment processing device for your retail location, a virtual device for online payment processing or even mobile integration and e-commerce support for your website for zero upfront fees.

Do I get help with integration of the system and start up?
Our customer service support is available 24 hours a day seven days a week to provide you with the support that you need for integrating new payment processing into your business or onto your website. We can help you get started and even have easy-to-use software that you can use for integration purposes. We are interested in becoming your long-standing payment processor and we can help you with any form of integration across multiple industries.

Who can I call for troubleshooting?
Contact our customer support if you are having any issues with your device or payment processing needs. We can provide you with a rental machine or assess any issues with your payment processing to ensure that your business gets back on track and can remain profitable. We can be reached through our online form or by phone.

What types of payments can you process?
Currently we offer services to handle payment processing and debit cards, MasterCard, Visa, Discover, American Express, checks, and gift cards. We do have plans to expand payment processing as new forms of payment emerged on the market. Updates will follow so it's important to check back often to see the new types of payment options we have available.

When should I consider VIP services?
If you're a business that handles hundreds of payments in a day you may be a good candidate for one of our VIP service packages. VIP services work to keep your transaction rates low so that you can stay as profitable as possible.

Can I get an advance on my credit and debit earnings?
We are a payment processor that also offers up cash advances and merchant services. If you have used us for your payment provider for four months or more it's possible that you could qualify for a business cash advance services. With her business cash advances we can have you funded in 10 days so that you can pay for any emergencies within your business.

Can I see how much money I have earned from my credit and debit transactions?
With access to our online statistics you can see how much money you have earned through payment processing. Understanding how much money you have pending can help you to manage your business expenses as well as balance out your books each day. Access to this service is free for the first month but then a nominal fee is charged.

Can I use multiple payment processing services?
If you have a physical retail location and you would like to also create an online e-commerce store for example, we can provide you with multiple packages that can help your business grow as well as help with integrating these packages,

How can I get a rental payment processor of mine goes down?
With our customer care and support we can send out a secondary payment processing terminal that can ensure your business continues to see excellent payment processing even when your existing processing device has gone down.

How do I apply for these services?
Applying for payment processing for multiple different packages is easy and you need to simply fill in the contact us form online so that we can get started as your payment processor today.

What if I get a bad check?
If you have ever experienced the inconvenience of a check bouncing or check fraud in your business, our payment processor offers up check authorization guarantees. This ensures that every check your business accepts is available for payment in full. You will never have to accept the bad check again and we will remain liable for reimbursement if our authorization fails.

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